In Uttar Pradesh, a state situated in northern India, women and their families are entitled to free maternal health services in government health facilities.

However, families in Azamgarh and Mirzapur districts in Uttar Pradesh have been spending a lot of money as informal payments to access maternal health services. This is unacceptable, illegal and is limiting women’s access to essential health services.

Women and their families in Azamgarh and Mirzapur districts are now taking an active role in monitoring this form of corruption by using mobile phones and an interactive voice response system to report when they are charged illegal fees. The reports are represented on the map and timeline below showing the facilities that asked for informal fees, the amount of money health workers charged and the type of services for which they were charged.

The information collected will be used by community based organizations, women’s groups and government health officials in these two districts to work collaboratively towards putting an end to the practice of charging informal fees.